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    • Home
    • FAQ
    • Testimonials
    • Social
    • Photo Gallery
    • Contact
    • Service
      • Natural Stone Restoration
      • Tile & Grout Cleaning
      • Grout Color Sealing
      • Granite Reconditioning
      • Water Restoration
      • Carpet Cleaning
      • Upholstery Cleaning
      • Oriental Rug Care
    • Blog

  • Home
  • FAQ
  • Testimonials
  • Social
  • Photo Gallery
  • Contact
  • Service
    • Natural Stone Restoration
    • Tile & Grout Cleaning
    • Grout Color Sealing
    • Granite Reconditioning
    • Water Restoration
    • Carpet Cleaning
    • Upholstery Cleaning
    • Oriental Rug Care
  • Blog

Frequently Asked Questions

Why choose us?

 

Why Choose Leo Carpet Care & Restoration for All Your Floor Care Needs?

At Leo Carpet Care & Restoration, we understand the value of well-maintained floors and the impact they have on the overall appearance of your home or business. Here’s why we should be your go-to choice for all your floor care needs:

1. Expert Technicians with Extensive Experience

Our team consists of highly skilled and certified professionals who have years of experience in floor care and restoration. Whether it's natural stone, carpets, or tile & grout, we have the expertise to handle any type of flooring with precision and care.

2. Comprehensive Floor Care Services

We offer a wide range of floor care services, including:

  • Stone Floor Restoration: Marble, travertine, limestone, terrazzo, granite, and more.
     
  • Carpet Cleaning and Restoration: Deep cleaning, stain removal, and restoration.
     
  • Tile & Grout Cleaning: Bring back the shine to your tiles and grout lines.
     
  • Water Damage Restoration: Fast and reliable water extraction, drying, and restoration.
     
  • Routine Maintenance: Regular cleaning and sealing services to keep your floors in top shape.
     

3. Advanced Equipment & Techniques

We use state-of-the-art equipment and industry-leading techniques to ensure your floors are restored to their original beauty. From high-powered cleaning tools to specialized diamond polishing systems, we invest in the best technology to deliver superior results.

4. Environmentally Friendly Solutions

We care about your health and the environment. That's why we use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the planet. You can trust that we take the extra step to use products that are both effective and safe.

5. Personalized, Professional Service

At Leo Carpet Care & Restoration, every client is treated with care and respect. We take the time to assess your flooring needs and provide personalized solutions that fit your specific requirements. Our team will guide you through the process and ensure that you're fully informed every step of the way.

6. Fully Licensed and Insured

We are fully licensed and insured, giving you peace of mind knowing that you’re working with a reputable, professional company. Our comprehensive insurance ensures both our team and your property are protected throughout the restoration process.

7. Affordable Pricing

Quality floor care doesn’t have to break the bank. We offer competitive pricing and provide free, no-obligation quotes for all of our services. Our transparent pricing ensures there are no hidden fees, so you know exactly what to expect.

8. Customer Satisfaction Guaranteed

Our ultimate goal is your satisfaction. We stand behind the quality of our work and are committed to exceeding your expectations. If you're not completely happy with our services, we’ll do whatever it takes to make it right.

9. Fast, Reliable Service

We understand that your time is valuable, which is why we strive to provide quick and efficient service without compromising on quality. Whether it’s a small repair or a large restoration project, we complete our work on time and with minimal disruption to your daily routine.

10. Proven Reputation

Our reputation speaks for itself. We’ve built a loyal customer base over the years by consistently delivering exceptional results and unparalleled customer service. Don’t just take our word for it—check out our customer reviews and testimonials to see why so many people choose Leo Carpet Care & Restoration for their floor care needs.

Choose Leo Carpet Care & Restoration for all your floor care needs and experience the difference that professional, expert service can make. Whether you're looking to restore your natural stone floors, get your carpets cleaned, or maintain your tile & grout, we’re here to help. Contact us today for a free quote and let us bring your floors back to life!

Find out more

Are you insured?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.   


 Are you insured for stone restoration services?
Yes, Leo Carpet Care & Restoration is fully insured. We carry comprehensive insurance to ensure that both our team and your property are protected throughout the restoration process. Our insurance covers any potential accidents or damage, giving you peace of mind knowing that you're working with a fully licensed and insured professional service.

What about pets?

Pets are a part of the family, During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

Frequently Asked Questions (FAQ)

  1.  What types of stone floors do you restore?
    At Leo Carpet Care & Restoration, we specialize in restoring a wide variety of natural stone floors, including marble, travertine, limestone, terrazzo, granite, slate, onyx, and more. Whether you need polishing, cleaning, or complete restoration, our experts are equipped to handle all types of stone surfaces.
  2.  How often should I have my natural stone floors restored?
    The frequency of restoration depends on the amount of foot traffic your floors receive and the level of wear and tear. Typically, it’s recommended to have your floors professionally restored every 2-3 years to maintain their beauty and protect them from damage. However, regular maintenance, such as cleaning and sealing, can help extend the life of your floors.
  3.  Do you offer residential and commercial stone restoration services?
    Yes! We provide stone restoration services for both residential and commercial properties. Whether you need your home’s marble floors restored or your office’s terrazzo tiles polished, Leo Carpet Care & Restoration is equipped to handle projects of any size.
  4.  Can you remove stains from natural stone surfaces?
    Yes, our restoration experts can remove stains from natural stone surfaces, including stubborn spots caused by food, beverages, or chemicals. We use specialized cleaning and restoration techniques to safely lift stains while preserving the integrity of the stone.
  5.  Is it necessary to seal my natural stone floors?
    Sealing your natural stone floors is highly recommended. Natural stone is porous, which means it can absorb liquids and stains if not properly sealed. Sealing creates a protective barrier that helps prevent water, dirt, and stains from penetrating the surface, keeping your floors looking fresh for longer.
  6.  How long does the stone restoration process take?
    The duration of the restoration process depends on the size of the area and the condition of the stone. Generally, restoration can take anywhere from a few hours to a couple of days. Our team will provide you with a more accurate estimate after assessing your floors.
  7.  Can you restore damaged stone floors, such as cracked or chipped areas?
    Yes! We can repair cracks, chips, and other damage to your stone floors. Our team uses high-quality fillers and restoration techniques to seamlessly blend the repair with the existing stone, ensuring that your floors look as good as new.
  8.  Do you use environmentally friendly products?
    Absolutely! At Leo Carpet Care & Restoration, we prioritize the use of eco-friendly cleaning and sealing products. These products are safe for your home or business, your family, and the environment, while still being effective in restoring and maintaining your stone floors.
  9.  Will stone restoration change the look of my floors?
    Stone restoration can bring out the natural beauty of your floors, restoring their original appearance. Whether your floors have become dull, scratched, or damaged, our restoration services will bring back their shine and vibrancy. If you prefer a matte, glossy, or satin finish, we can customize the restoration process to suit your preferences.
  10.  How can I get a quote for stone restoration services?
    You can easily get a free, no-obligation quote by contacting us through our website or calling our office. We offer in-person or virtual consultations to assess your floors and provide a detailed estimate based on the type of stone, size of the area, and the level of restoration needed.
  11.  Do you offer any guarantees on your stone restoration services?
    Yes! We stand behind the quality of our work. If you're not fully satisfied with the restoration services we provide, we will work with you to address any concerns and ensure the job is completed to your satisfaction.
  12.  How should I care for my stone floors after restoration?
    After your floors are restored, we recommend regular cleaning with a pH-neutral cleaner specifically designed for natural stone. You should also schedule periodic resealing every 1-2 years to protect your floors and keep them looking their best. Our team can provide specific care instructions based on the type of stone in your home or business.
  13. If you have any other questions or would like to schedule a consultation, don’t hesitate to contact Leo Carpet Care & Restoration. We’re here to help bring your stone floors back to their original beauty!  773-663-9943


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